Terms and Conditions

These Terms of Service shall apply to the Agreement between "Raga Designers" and the "Client" applying for the provision of services by Raga Designers.

DefinitionsIn this Agreement, the following expressions shall mean:

“Raga Designers” – References to the Raga Designers in this document are to we, our, us and its employees or agents.

“Client” – References to the Client in this document are to you, individual, business, partnership, company or charity obtaining or proposing to obtain goods or services from Raga Designers.

"Service" - the service identified to be provided by Raga Designers to the Client on any letter of confirmation, quotation or other correspondence from Raga Designers to the Client.

These Terms of Service together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral between us in relation to such matters. No oral explanation or oral information given by any party shall alter the interpretation of these Terms of Service.

The Effective Date of this Agreement is determined to be the first date in which the service was online for use, regardless of whether or not you make use of the service on this or after this date. This Agreement will commence on the Effective Date and continue on a month-to-month basis, where appropriate.

WEB DEVELOPMENT:

We provide standard template-base design or bespoke design according to project requirement. Client shall provide all the web contents, images or purchase any royalty free stock photo in electronic format to make the site resourceful. Additional Icons, Advertisement, popular Google AdSense, Search Box technology through us may implement into your site to give a professional outlook. Usually the Client shall at all times update their content by us with a prior notification of 7 days, unless additional service Control Panel taken. And if images need to be modified by us, it will be charged against their account. Client is required to inform us if there is any problem with their information or content. For developing the eCommerce compatible website for the Client, all the PayPal or Bank related formalities are Client’s sole responsibility.

Domain name is subject to availability. The amount given for Domain Registration is non refundable after the domain has been registered. We will act as domain registrant on behalf of our Client. Who is database will display registrant detail accordingly. Usually the global top-level domain with (.com/.net/.org/ etc) will be register for a year and the country code top-level domain with (.co.uk/.org.uk/ .co.in etc) for one year.

You (client) acknowledge that it's your responsibility to keep records and maintain reminders regarding the expiry of any service. As a convenience to the client, and not as a binding commitment, we may notify you of any expiring services, via an email message sent to the contact information associated with the Customer in the Raga Designers database. Should renewal fees go unpaid for an service, the service will expire automatically & Raga Designers will not be responsible for any loss that may occur due to expiry/termination of services.

WEB HOSTING:

We will host the website after successfully completion of the Work Order Form, website design with full contents provided by the Client and clear the outstanding payment. Hosting service shall commence on the web server specified by us through the third party web hosting service provider. Web space will be provided according to standard site necessity and based-on one year renewal term. We reserve the right to change the hosting service provider when technical considerations deem required.

PAYMENT
Service Rates:

Customer/Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to customer/ Subscriber. Customer/Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.

Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month's service or, on the annual renewal date in case of services purchased annually.
Payments are accepted only in the form of crossed Demand Drafts, Cheques, Credit Cards or any other payment option communicated by company. Charges for all services are payable prior to the beginning of each service period. Failure to pay in no way relieves the customer obligations to make full payment.
Raga Designers retains full rights to charge for or alter specifications or discontinue any of the services/ features offered under the various schemes at any time, without any prior notice.
It shall be our endeavor to set-up the server within 3 working days of the receipt of completed form along with the payment (realization). If however, there is a delay for any unforeseen circumstances, the customers are requested to kindly bear with us. Additional or customized services are available at extra cost as applicable and mentioned in the hosting scheme.
You accept that your account may be temporarily or permanently suspended without any prior notice or information to you in any event of non-payment from your side for any of Raga Designers services.

SALES COMMITMENTS

Any commitment of Sales team to client regarding availability of technical features, unless in accordance with technical specifications and plans mentioned on company website would not incur any liability upon the company. All such unsubstantiated commitments by sales team on phone or mails would not carry any weight in the eyes of company and exempt it from legal action.

If upon proper assessment and merits of a particular case, a contradiction or mismatch is detected by company management between what was committed (need written proof i.e. email by Raga Designers employee) and what was stated on website, if warranted at all, a refund on pro-rata basis would be provided, but no legal accountability will be entertained. The clients need to provide us written proof of communication

Promos

No two promotional offers can be used at the same time. Raga Designers holds the rights to limit the usage of promos

SUPPORT BOUNDARIES

Please do not provide your sensitive information to our agents/executives etc like login details, passwords, banking info etc on Skype Chat. You may also not make any commitments on live chat. All such commitments, disclosures and interactions with our team would solely be at your own risk and Raga Designers do not deem valid or vouch for the authenticity of all such interactions. Raga Designers recommends that for all complex and advanced issues customer duly raise a ticket by logging into their member control panel

SUSPENSION/TERMINATION In case of non-payment, all services will be suspended/terminated as per the service's expiry date. Raga Designers will not be responsible for any data loss or monetary loss that you may incur due to this.

RAGA DESIGNERS RIGHTS

We reserve the right to manage and control the access to the web site and data on the system.

We preserve the web design template, source code, domain & hosting access information exclusively. It helps to avoid technical disarray by the Client. Information may provide to the Client, if we consider persuasive, a standard transferring charge will applicable in that case.

We reserve the right to deny any service due to unforeseen, network error without prior notice. Client may not initiate official proceedings due to any consequential damages, which may result from Network Outage. However, Client will be informed of any upgrade of service to the linked Server 24 hours prior to commencement of upgrades.

ACKNOWLEDGEMENT

You agree that you as the person legally responsible for use of this account are at least 18 years of age. You agree to supply Raga Designers with a current and truthful name, postal address and telephone number for our records, and you have a continued obligation to keep this information current. You also agree that you are an authorized user of any credit card that you supply to us and agree that we have an obligation to fully investigate any possible fraudulent credit card use. By placing, hiring and continuing to maintain or place information at Raga Designers servers you are stating and acknowledging that you have read the aforementioned terms and conditions and that you understand such terms and conditions and agree to be bound by them.

CANCELLATION

Raga Designers reserves the right to terminate an account at any time for any reason. Raga Designers will only accept a written request to terminate your service. The request must be delivered in writing via electronic mail only a written request relieves you of your obligation to pay further account charges. It does not relieve you of any past obligations and charges. If you default, you agree to pay Raga Designers reasonable expenses, including attorney and collection fees, incurred in enforcing its rights under these Terms and Conditions. Prepaid accounts and setup fees are not refundable for any reason if account is terminated. Any changes in billing information, including account cancellations, must be received by Raga Designers 7 business days before your account anniversary date in order to take effect for that month’s billing cycle. If you wish to terminate your account, and fail to submit account cancellation notice (in writing), you will be liable for payment for services.

TERMINATION

We may terminate any Client’s service after providing a 14 days’ notice via email, fax or phone if Client takes longer time to deliver mandatory resources to complete any new project. After termination Client will get refund 50% of the deposited amount and rest will take off as a compensation for dropping out our valued time.

We can terminate Client’s service anytime due to technical complexity or any other inescapable situation to complete the service or product, but we will refund the full amount you paid, not any compensation to the Client

Client may terminate the maintenance service contract at any time for their convenience by providing us with advance written notice at least 1 calendar months prior to the time they wish to terminate the contract.

On termination of any web related service with you, we shall be entitled immediately to block Internet and other access to your website and remove any data from the server as we see fit. We will hold your data for two weeks and allow you to collect it at your expense, failing which we shall be entitled to delete all such data.

GENERAL

Any notice to be given by either party to the other may be sent by either e-mail or by post to the address of the other party or such other address as such party may from time to time have communicated to the other in writing. If the notice is sent by email, it will be assumed to be received on the day, or if sent by fax shall be deemed to be served on receipt of an error free transmission report. If post mailing was used, it shall be deemed to be served three days following the date of posting.

We cannot be held responsible of any copyright violation by the Client under the International Copyright Laws and any activities deemed subversive to the state.

Client must carry out the standard Terms & Conditions of the following service providers along with our Agreement, if Client has taken any relevant service for their web solutions

This Agreement shall automatically renew itself for an additional twelve-month period unless otherwise cancelled or terminated by either party in accordance with the notice provision set forth herein. In the event this Agreement is automatically renewed, the customer agrees to be bound by the Terms of Service currently in effect. We reserve the right to add or modify the information that provided in this Terms of Service which will be automatically applicable with this Agreement as well. Client can download the update copy from our website at time to time